Overview

This Privacy Policy describes how TradePilot ("we", "our", or "the Service") collects, uses, and protects information when you use our website and Chrome extension. By using TradePilot, you accept the practices described here. We may update this policy at any time by updating this page, continued use of the Service constitutes acceptance of any changes.

Information We Collect

Account information, name, email address, and profile picture collected via Google OAuth through Clerk.
Usage data, prompts you submit, credit balance changes, and feature interactions, used solely to provide and improve the Service.
Payment information, handled entirely by Lemon Squeezy. We never store card numbers or billing details.
Technical data, IP address, browser type, and standard server logs for security and diagnostics.

End-to-End Encryption

All Pine Script strategies and chat history stored by the TradePilot Chrome extension are encrypted on your device using a key derived from your unique user ID before any data is written to storage. We cannot read your strategies, only you can decrypt them.

How We Use Your Information

To authenticate you and manage your account.
To process your prompts and return AI-generated Pine Script.
To track credit usage and enforce plan limits.
To send transactional emails (e.g. receipts, password resets), we do not send marketing email without consent.
To improve the Service through aggregated, anonymised analytics.

Third-Party Services

We use the following sub-processors:

Clerk, authentication and user management.
MongoDB Atlas, database hosting.
OpenRouter, AI model API routing.
Lemon Squeezy, payment processing.
Vercel, frontend hosting.

Each sub-processor is bound by their own privacy policy and applicable data protection law.

Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by emailing us. Encrypted session data in the Chrome extension is stored locally on your device and can be cleared by uninstalling the extension.

Your Rights

Depending on your jurisdiction you may have the right to access, correct, export, or delete your personal data. To exercise any of these rights, contact us at the email below.

Cookies

We use strictly necessary cookies for authentication sessions. We do not use advertising or tracking cookies.

Contact

Questions about this policy? Email us at support@tradepilot.co.in